Privacy Policy

Privacy Policy

1. Introduction

Welcome to Tams Factory LTD (“Company”, “we”, “our”, or “us”). We operate www.tamsfactory.co.uk, a multivendor eCommerce platform that allows users to buy and sell car-related products and accessories (“Services”).

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

2. Information We Collect

We may collect the following types of information:

a. Personal Information
When you register on our site, place an order, or engage in vendor activities, we may collect:

• Full name

• Email address

• Phone number

• Billing and shipping address

• Payment information (processed securely via third-party gateways)

• Business information (for vendors)

b. Non-Personal Information

• Browser type and version

• IP address

• Device information

• Referring URLs

• Website activity (pages viewed, time spent, etc.)

c. Cookies and Tracking Technologies
We use cookies, web beacons, and other tracking technologies to enhance user experience and gather data about site performance and usage.

3. How We Use Your Information

We use the collected information for purposes including:

• Processing orders and payments

• Managing user and vendor accounts

• Communicating with you about your orders or services

• Customizing your experience on the website

• Enforcing our Terms of Service

• Detecting and preventing fraud or abuse

• Analyzing website traffic and usage trends

• Marketing (with your consent, where applicable)

4. Sharing Your Information

We may share your information in the following situations:

• With Vendors: If you purchase from a vendor on our platform, your relevant information (e.g., shipping address) may be shared with that vendor to fulfill your order.

• Third-Party Service Providers: We may share data with providers who help us with payment processing, data analysis, marketing, customer support, and website functionality.

• Legal Requirements: We may disclose information if required to do so by law or in response to valid legal requests.

• Business Transfers: In the event of a merger, sale, or asset transfer, your information may be part of the transferred assets.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

6. Your Privacy Rights

Depending on your jurisdiction, you may have rights to:

• Access, correct, or delete your personal data

• Object to or restrict the processing of your data

• Withdraw consent at any time (where applicable)

• File a complaint with a data protection authority

To exercise any of these rights, please contact us at [insert contact email].

7. Security of Your Information

We use industry-standard security measures to protect your data. However, no system is completely secure, and we cannot guarantee the absolute security of your information.

8. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal data.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such data, we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

contact@tamsfactory.co.uk